Last updated: 17 October 2026
Because the personalized book is delivered as an email attachment, we do not offer refunds once the file has been sent.
If your file doesn't arrive, won't open, or won't print properly, email team@pitaraprints.com or message us on WhatsApp at +91 98193 13538. We'll resend it or sort out the problem.
If money is deducted but no order is created, your bank or the payment gateway reverses it automatically, usually within 5 to 7 working days. Send us the payment reference and we'll follow it up with you.
If you were charged twice for the same book, tell us and we'll refund the extra payment in full.